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Keywords

moodboard+

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FAQs

Fire away

You can call us any time if there’s something you want to ask, but before you do, see if the answer to your question is here.

Image Searching

What is Predictive Search?

This feature allows you to view keyword searches which partially match to the characters you have typed into the search bar. You can select the term you wish to add to your search using either the mouse or the keyboard.

Can I save my search?

If you click on the Save Search link on the search results page, your search will be added to your bookmarks or favourites so you can return to them at a later time if you need to.

What license categories are available?

There are three main categories, commercial, editorial and In-house. Within each category there are specific usage packs.

Do you offer a free image search?

Can't find what you're looking for or simply not got the time to search? Just contact us with your search request and we will send you a selection of relevant images for free. Fill in the free research request form here or contact us on 0845 6 431 531 or +44207469 9990 (outside the UK).

Moodboard

How do I create a moodboard?: Your moodboard is created by simply dragging an image into the moodboard at the bottom of the screen. Your moodboard name will automatically default to "My First moodboard" (or "My New moodboard" if you create a new one). You can rename and add a description to your moodboard in here by clicking "edit". To remove an image from your moodboard all you need to do is click on the circle at the top of the image.
How do I add to my moodboard?: There are a few ways you can add images to the moodboard. The easiest way is to just drag an image into the moodboard from a search results page or the image detail page. You can even check all the images on your search results and add them to your moodboard.
How do I open my moodboard?: Using your moodboard is easy. You can click to add an image to your moodboard or just drag it in. As soon as you drag an image to your moodboard it will pop open but will only remain open by clicking "show". Once open you can either "hide" your moodboard or "Maximise" it to see the full view. You can create a new moodboard, edit your existing moodboards or remove a moodboard within here. You can also re-order your images within the moodboard by just dragging them around.
How do I use my moodboard?: There are a number of functions within the moodboard you can use. You can download a zip with comp images from your moodboard to view a larger version, so you can try before you buy! You can also download a pdf contact sheet to allow you to make notes on each image within the moodboard, you can then use to forward to a colleague or client to confirm the images they want to use. The moodboard will also play through a slideshow of all of the images if required.
How do I purchase from my moodboard?: Easy. Just click the "add to cart" link under the image or you can add your entire moodboard to the cart then you just need to go to your basket to purchase.
How do I save my moodboard?: All users can create a moodboard(s) on the site however you must create an account to save your moodboard(s) before you end your session. Once you have an account your moodboards will be saved if you are signed in and you can create as many moodboards as you like. Click here to create an account.

Purchasing

I can’t download the image I have purchased. What shall I do?: You should be able to search, purchase and download all of our images online 24/7. Just follow the instructions at Purchase and Download. Or you can simply call us on 0845 6 431 531 or +44207469 9990 (outside the UK) or email us at customerfirst@moodboard.com and we will provide you with an alternative way of receiving your image.
What is the EULA?: EULA is the End User License Agreement. In order to purchase an image from the site you must agree to the terms of this agreement before you can download. You can download a copy of the EULA here.

My Account

How can I protect the privacy of my personal user details?: We don't sell, share or divulge any of your personal information, including your email address, with other companies. To read our privacy policy, click here.

Image licensing and copyright control

What is moodboard+?: moodboard+ is a collection of images that can be licensed using a variation of flexible packages. When you order a moodboard+ image you must specify who the end user is. This means that even if you are buying an image on behalf of a customer you must name that customer. You must also specify what license package you require.
How does moodboard+ differ from rights managed?: There is a specific price point for a category of usage but with unlimited quantities and territories.
How does moodboard+ differ from royalty-free?: There is only one file size and the license is assigned to the end user.
Is there a rate for editorial use?: Yes, there is! If you want to use any of our images for non-commercial purposes, just give us a call on 0845 6 431 531 or +44 207469 9990 (outside the UK) to talk to one of our editorial specialists.
What is a model release?: A model release is a release signed by the person(s) shown in an image. In the release the person depicted in the image gives consent for his or her likeness to be used for commercial purposes - including advertising, publishing, promotion. We never, never, never sell an image without a model release.
What is a property release?: A property release is a release signed by the owner(s) of the property shown in an image. In the release, the owner gives consent for the image depicting his or her property to be used for commercial purposes - including advertising, publishing, promotion. We never, never, never sell an image with out a property release either!

Technical

What are Cookies?: A cookie is a very small file that the web server stores in a file on your computer. This method is used to track visitors to a website so you don't have to enter the same information every time you go to a new page or revisit a site. The www.moodboard.com website requires a browser that is enabled to accept cookies. Please ensure this is enabled to be able to make use of all the online features at www.moodboard.com.
Browser compatibility: Microsoft® Internet Explorer version 6 and above, Mozilla and Safari browsers should be compatible with the site. If you encounter problems accessing certain areas of the site, simply contact our technical support staff on Tel: 0845 6 431 531 or +44207 469 6990 (outside the UK) or email techy@moodboard.com